Last updated: 27 May 2026
DYNAMIK APP LTD ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform, dynamik.app.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The data controller responsible for your personal data is:
DYNAMIK APP LTD
Royal Business Centre
Buckingham Street
Birmingham, B19 3HT
United Kingdom
For any questions about this Privacy Policy or our data practices, please contact us at: privacy@dynamik.app
- • Account Information: Name, email address, password, and company details when you register
- • Business Data: Client information, invoices, expenses, financial records, and other business documents you create using our platform
- • Payment Information: Billing address and payment details processed securely through Stripe
- • Communications: Messages you send to our support team or through our platform
- • Usage Data: Pages visited, features used, and interactions with our platform
- • Device Information: IP address, browser type, operating system, and device identifiers
- • Cookies: See our Cookie Policy for detailed information
- • Open Banking: Bank transaction data when you connect your bank accounts (via TrueLayer)
- • HMRC: Tax-related information when you authorise HMRC connections for Making Tax Digital
- • Companies House: Company registration details for verification purposes
We use your personal data for the following purposes:
To provide, maintain, and improve our business management platform
To create and manage your account, process subscriptions, and provide customer support
To send service-related notifications, updates, and marketing communications (with your consent)
To comply with legal obligations, including HMRC reporting requirements
To detect, prevent, and address fraud, security issues, and technical problems
To understand how our platform is used and improve user experience
We process your personal data based on the following legal grounds:
Processing necessary to perform our contract with you (providing our services)
Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
Processing necessary to comply with legal requirements
Where you have given explicit consent for specific processing activities
We may share your personal data with:
- • Service Providers: Third-party vendors who assist in operating our platform (hosting, payment processing, email delivery)
- • Professional Advisors: Accountants, lawyers, and auditors where necessary
- • Regulatory Authorities: HMRC and other government bodies when required by law
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
Your data is primarily stored and processed within the United Kingdom and European Economic Area. Where we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.
We retain your personal data for as long as necessary to:
- • Provide our services to you
- • Comply with legal obligations (e.g., UK tax records must be kept for 6 years)
- • Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymise it.
Under UK GDPR, you have the following rights:
Request a copy of your personal data
Request correction of inaccurate data
Request deletion of your data
Request limitation of processing
Request transfer of your data
Object to processing based on legitimate interests
To exercise these rights, contact us at privacy@dynamik.app. We will respond within one month.
We implement appropriate technical and organisational measures to protect your personal data, including:
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have concerns about how we handle your personal data, please contact us first at privacy@dynamik.app.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow, SK9 5AF
For questions about this Privacy Policy or our data practices:
Email: privacy@dynamik.app
Address: DYNAMIK APP LTD, Royal Business Centre, Buckingham Street, Birmingham, B19 3HT, United Kingdom